We’re here to help you with any questions, issues, or feedback you have regarding the PSMarketplace app. Our goal is to ensure you have the best experience buying and selling!
Need Immediate Assistance?
We’re here to help you with any questions, issues, or feedback you have regarding the PSMarketplace app. Our goal is to ensure you have the best experience buying and selling!
Need Immediate Assistance?
The fastest way to get specialized support is to send us a message. Our dedicated support team reviews all incoming inquiries and will get back to you with a personalized response within 24 hours.
Support Hotline (For instant order issues): +1 (725) 243-8982
Support Email: [email protected]
When emailing, please provide:
- Your PSMarketplace User ID or email address.
- The device you are using (e.g., iPhone 15, iPad Pro).
- A detailed description of the issue or question.
Quick FAQs
Below are answers to our most commonly asked questions.
My item didn’t sell—what went wrong?
If a listing isn’t getting attention, consider these steps:
- Ensure your listing includes high-quality, clear photos from multiple angles.
- Write a detailed, honest description of the product’s condition and features.
- Verify that your pricing is competitive compared to similar items on the marketplace.
- Check your active listings in the “My Store” tab to make sure they are still visible.
Payment & Charge Review
Payments are processed instantly. You can review all charges, including applicable delivery fees and regulated taxes, before completing your purchase. A full transaction history is available in the “Purchases” screen.
What charges are applied to my purchase?
The only mandatory charge applied by the app is a Delivery Fee, which may vary based on your location. You must always check the final total before completing your payment, as delivery fees can change based on logistics. Taxes are applied as regulated by local and federal laws.